When does my SIM card expire?
Each SIM stays active for 60days, after which it goes inactive. There is then a 60 days grace period, however, if you do not top up within this time the SIM will expire. This means, you will not be able to make or receive calls, including calls to emergency numbers. If your SIM expires, any remaining credit on the account will be lost and is not refundable. The only way to regain access to Digicel's network is to purchase a new SIM card.
If you want to check your SIM expiry details you can dial *124# at any time.
If you want to check the credit balance on your SIM, please click here.
You can also dial *124# on your phone to see how much time is left on your sim card. You can check the airtime on your account by clicking here.
Download the My Digicel app today to make checking your sim card status easier: