How do I repay my Credit Advance?
You will be able to repay your Credit Advance on your next top up or Credit U transfer received.
Why can’t the balance on my main account be used to repay my Credit Advance?
Only recharge amounts (after the advance has been requested) can be used towards credit advance repayments. Credit already on your main account cannot be removed to repay your credit advance balance.
How long do I have to repay my Credit Advance?
There is no stipulated time frame to repay a Credit Advance.
What happens if my next top-up or Credit U transfer received is not sufficient to cover my outstanding advance?
If your next top up is not sufficient to repay the Credit Advance, any top-ups made or Credit U received after, will go towards clearing any outstanding balance.
For example: If you have a $500 amount outstanding and you do a top up of $300, that top up will go towards repaying the $300, leaving $200 to be paid which will then be taken from your next credit U received or top-up made towards the account.
If I make a partial payment on my outstanding Credit Advance will I be able to make another request?
No. You must repay all outstanding advances before being able to make another request.