Prepaid

Premium Services

• Newcom Subscription FAQs: Magic Voice

Managing your account via Dial Codes

• How to upgrade your 2G Data Plan?
• How to activate a 2G Add-on?
• How to activate a 4G Add-on?
• How to use Please call me
• How to request credit using a short code
• How to send credit to someone

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Controlling your credit

• What is the airtime for a prepaid voucher?
• How to request credit
• How can you check your balance?
• Why is your credit running out?
• Why can't you see your credit after you Top Up?
• What is your bonus credit?

Credit Advance

• How do I request a Credit Advance?
• Issues with Credit Advance
• What is a Credit Advance?
• How do I repay my Credit Advance?

Manage your plan & promotions

• How do you activate a plan?
• How to keep up to date with promotions
• Free Talk
• Everything about Caller Ring Back Tones
• Can I activate a plan for someone else?
• How to manage my plan

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