Prepaid

My DIGICEL Shake It "More Ways to Win" Christmas 2021

• What is the My Digicel “More Ways to Win Christmas 2021” Promotion?
• What are the chances of winning in the More Ways to Win promotion?
• What prizes can I win in the More Ways to Win promotion?
• What do I Need to Enter for More Ways to Win?
• How does the More Ways to Win promotion work?
• Which Digicel prepaid/postpaid bundles/plans are included in the Shake It Promotion?

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Credit Advance

• Issues with Credit Advance
• How do I request a Credit Advance?
• What is a Credit Advance?
• How do I repay my Credit Advance?

Controlling your credit

• How long is my top up valid for?
• Why is your credit running out?
• Why can't you see your credit after you Top Up?
• What is your bonus credit?
• How can I check my balance?
• How to send credit to someone

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Manage your plan & promotions

• Diaspora Promotion
• Free Text
• Free Talk
• What prepaid plans are available from Digicel?
• There is credit and I cannot make a voice call
• How to activate my data plan

Managing your account via Dial Codes

• How to activate your data plan
• How to upgrade your 2G Data Plan?
• How to activate a 2G Add-on?
• How to activate a 4G Add-on?
• How to view your credit balance
• How to view your data balance

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Premium Services

• Newcom Subscription FAQs: Magic Voice
• Premium Service: Christianity Portal